Our client has an exciting opportunity for the role of "Export Operations Executive”. A leading Freight Forwarder celebrating 40 years in business this year. Situated in Dublin. If you are a team player who works well within a fast-paced environment, are confident and ambitious to succeed then this is the role for you. We are looking for a candidate who can work in a growing Export Department. Based in Dublin we handle Export shipments to global destinations. Your role will involve processing Ocean and/or Airfreight shipments from start to finish whilst delivering a high level of customer service.
Responsibilities:
- Coordination of all aspects of the Export process (including, but not limited to, organising customer collections, bookings with Airlines and Ocean lines, providing customer updates and tracking information
- Creating MAWB, HAWB / BOL’s
- Provide impeccable customer service
- Determine problems that may arise, find solutions and keep good lines of communication open with the customer
- Responsible for adhering to SOP’s.
- Mandatory daily correspondence with overseas offices.
- Work closely with other departments to deliver high level of service to customers.
- Perform other duties as assigned
Candidate Requirements:
- 2-4 years experience in an Export Operations position
- Knowledge of Air and/or Sea operations
- Experience working in a fast-moving environment.
- Excellent customer service, planning & organisational skills
- Excellent telephone manner
- Willingness to learn and develop.
Essential Skills
- Knowledge of all aspects of Exports
- Booking jobs and arranging collections and deliveries
- Invoicing and job accounting
- Excellent communication skills
- Customer Orientated
Type:
Full-time, Permanent
Salary:
€32,000 – €40,000 per year depending on experience
For a confidential discussion on this or any other current opportunity please contact David Donegan
IAC-Feb22