Freight Forwarding & Key Accounts Executive

Wexford
Permanent
€Neg + Bonus + Benefits

Multinational global logistics provider now seeks an experienced Road Freight Forwarder and Key Account Exec for their Wexford office. The company has a very ambitious management team and is happy to structure a package to attract a like minded individual. 

The purpose of the role is to assist the Operations Manager in the effective running of the Operations Department by; compiling, agreeing & managing freight forwarding clients and business plans where appropriate; ensuring operational plans are developed and implemented to ensure achievement of freight forwarding business objectives; ensuring that road/sea freight SLAs are met.

Key Duties & Responsibilities:

  • Ensure smooth operational running of operations freight forwarding Clients, to include road, short sea and warehouse activities.
  • Management of supplier relationships to ensure that SLAs are achieved.
  • Ensuring that service is maintained at the levels agreed within contracts.
  • Defining, compiling & analysing agreed KPI information to ensure optimal efficiency & performance.
  • Producing statistical information relating clients
  • Reviewing & monitoring internal processes to ensure optimum efficiencies.
  • Ensuring that operational plans are developed and implemented in line with business objectives
  • Developing close relationships with clients through regular communication and meetings, developing and maintaining confidence and encouraging loyalty.
  • Reviewing & analysing contract performance with customers, recommending & initiating improvement plans where appropriate.
  • Ensuring that customers are kept fully informed about issues that affect contract performance.
  • Design and presentation of appropriate client KPI’s.
  • Identifying, developing and pursuing organic business growth opportunities with current clients.

Experience, Education & Skills:

  • Experience within the logistics sector with substantial freight forwarding operations experience in a team environment.
  • Experience in fast paced operations environment, objective setting, including the establishment and monitoring of SLA’s/KPI’s.
  • Experience of producing and key clients
  • Strong written and verbal communication skills required. 
  • Ability to communicate appropriately and effectively with clients, suppliers, sales team, management and team.
  • Leaving Cert or equivalent.
  • Proven ability in team focused skills coupled with an ability to drive and implement change.
  • Strong IT literacy including a strong understanding of maximising the effective utilisation of technology.
  • Analytical – able to analyse and extract data, developing and adapting business plans as necessary.
  • Willingness to establish and manage culture change initiatives, while driving efficiency.
  • Commercially Focused on maximising margin potential
  • Strong interpersonal and organisation skills.
  • Self starter with the ability work on own initiative with minimum supervision.
  • Customs Entry experience desirable.

Type:
Full-time, permanent, blended home based due to C19 but will also include site-based activities.

Package:
Competitive basic, VHI, Pension and Bonus

For a confidential discussion on this opportunity, please contact Garvan Cerasi 
Please note that your application for this vacancy will be forwarded to all the consultants in The Logiskills Group as you may be suitable for other roles that we are unable to advertise. The latest vacancies are now advertised on our Twitter Feed @LogiskillsJobs