Freight Forwarding Trainee/ Apprentice (Cork)


Freight Forwarding Trainee/Apprentice required for my client based in Cork. The main purpose of the job/apprenticeship is to learn and understand the key elements of Freight Forwarding within the company. Using the knowledge gained from your industry recognised apprenticeship and your practical working experience gained from your mentor, you will use this to become an accomplished Freight Forwarder and become an integral part of the company's operation and journey forward. You will be given training and support to enable you to be fully proficient in the below:

  • Checking and Issuing necessary documentation
  • Accepting and processing import / export and cross trade bookings and communication to required network and carrier partners
  • Maintaining up to date visibility on all customer consignments and transit variances to adhere to customer service levels aligned to SLA’s.
  • Proactive and effective resolution of all operational problems / invoice queries to maintain customer service levels aligned to SLA’s
  • Pro-active liaison with network partners and suppliers to ensure timelines are met.
  • Customer notification and coordination of problem solving and resolutions when required.
  • Ensure revenue / profit guidelines are met with budgetary requirements
  • Ensure expected customer service levels are maintained at all times
  • Issuing quotations, invoicing, and suppliers purchase orders. Checking and passing
  • Suppliers invoices.
  • General administrative duties.

Skills and Requirements:

  • H7/O6 or above in five leaving certificate (or equivalent) subjects. A minimum of grade O6 must be obtained in English. A minimum of grade O6 or a B2 or above in Foundation level must be obtained in mathematics (pass in English and Mathematics in the leaving cert)
  •  Holder of a QQI Level 5 or Level 6 (or equivalent) in cognate areas (e.g. business, logistics, and distribution, supply chain management, etc)
  • Enthusiasm to learn new systems and problem solve
  • Understanding of email and phone etiquette
  • Ability to work under pressure using own initiative
  • Proficient in Microsoft Word and Excel

Fulltime, Permanent


For a confidential discussion on this or any other current opportunity please contact Nicola Murphy on 021 233 9200 /