Due to an unprecedented period of expansion, a Kilkenny-based e-commerce fulfilment hub now seeks an experienced Inventory Controller. Reporting to the Operations Manager, you will ensure that the physical inventory in the hub is in the system of record. Responsible for the successful operational execution of the logistics administrative function for the site. The role will ensure that the department operates to “Best in Class” quality standards and in an environment of conscious improvement. The key area of responsibility is to maintain and develop the relationship with our customers to ensure a best-in-class service and ensure inventory accuracy is in line with agreed KPI’s.
Key Responsibilities & Duties:
- Ensure that all inventory received into the hub is inputted to the relevant Warehouse Management Systems (WMS) / fulfilment software.
- Maintain the Cycle Count program to ensure that will ensure that all inventory is counted accurately within the agreed schedules.
- Follow the agreed Standard Operating Procedures (SOP) concerned with the products and the customer.
- Ensure that all documentation is 100% accurate before departure of goods.
- Maintain and segregate all quarantine stocks as per clients’ procedures.
- Report all inventory non-conformities to your Manager.
- Develop, maintain and work with the Key Performance Indicators (KPI) to measure performance, stock accuracy, receiving or pick errors.
- Provide the highest standards of Customer Service to ensure absolute customer satisfaction.
- Respond to all queries in a timely manner with accurate and complete information
- Preparation of daily/weekly/monthly/annual reports as required.
- Compliance with Quality processes and procedures
- Identification of Continuous Improvement initiatives
- Accurate and efficient reporting on a daily basis both internal and external.
- Participation in meetings with your manager as required.
- Occasional travel may be required within Ireland
Minimum Requirements:
- Minimum of three years of recent inventory management experience within a busy environment with a large number of SKU’s
- IIPMM or APICS Inventory Management Qualification would be beneficial
- Strong working knowledge and understanding of Warehouse Management Systems (WMS)
- Experience maintaining Cycle Count programs
- Experience working to strict Standard Operating Procedures, Work Instructions and Key Performance Indicators to measure performance, stock accuracy, receiving or pick errors.
- Experience in a customer-facing role
- Good knowledge of shipping documents
- Excellent communication skills and ability to escalate internally in a correct manner.
- Highly proficient in Microsoft Office.
- Ensure data accuracy through excellent attention to detail
Terms:
Full-time, Permanent
Package:
€26,325 + Overtime available
For a confidential discussion on this or any other current opportunity please contact Garvan Cerasi
IAC-Sep23-O