Our client, a South-Dublin based logistics company, is currently seeking an energetic individual to work full-time in their Dublin office as an IT Support Technician to provide Information Technology support and assistance to all the company employees. This is a position for someone looking for their first job out of college and be exposed to an enterprise-computing environment. The qualified candidate should have good technical troubleshooting skills and excellent non-technical communication skills.
Duties & Responsibilities:
- Serve as the first point of contact for employees seeking technical assistance and provide a high level of employees seeking problem resolution.
- Support and maintenance Microsoft servers and desktop environment including software and hardware (PCs, printers, mobile devices, applications, and operating systems (Windows 10).
- Support all Office 365 accounts, (including Outlook, SharePoint, Azure) etc.
- Support local telecommunication and conferencing systems (telephones, videoconferencing, MS Teams).
- Provide staff training on various business technology systems (Microsoft Office, Teams, SharePoint, Win10, etc.)
- Assist with administration of data backup management system
- Assisting in IT projects to enhance business support
- Develop project documentation
Minimum Requirements:
- Degree or equivalent in information technology or related field
- Willingness to learn and problem solve in a dynamic environment
- Strong hands-on experience of Windows 2008/2012 Server, Active Directory & Exchange 2008/2010
- SAP B1 experience (supporting & troubleshooting) while desirable is not essential
- Understand the importance of IT and security best practices.
- Excellent verbal and written communication skills
- Excellent customer facing skills.
- Strong analytical skills with demonstrated problem solving ability.
- Ability to develop clear, concise documentation.
- Ability to understand and execute change management activities
Terms:
8:30-5pm, on-site, Mon-Fri
Package:
€30,000 annual salary
For a confidential discussion on this role or any other please contact Lisa Delaney on 01-8326330 or lisa@logiskills.ie