A leading logistics provider now requires an experienced Road Freight Forwarder on a permanent basis. This position involves working in the freight department, processing customs declarations and organising customer import/export shipments to global destinations.
Duties & Responsibilities:
- Manage a number of key Customer Accounts with KPIs and performance reporting.
- Proactively liaise with customers, suppliers and partners to ensure a high-quality service.
- Scheduling Drivers and vehicles to meet customer bookings.
- Dealing with customer queries in a professional manner.
- Liaising with customs or other regulatory bodies as required.
- Issuing customer quotations & conversions into bookings.
- Application of customer rates, supplier charges and invoicing.
- Maintain good working practices while proactively identifying continuous improvements that will offer customers with an enhanced service.
- Supporting colleagues in other departments as well as offices nationally and internationally.
- Flexible and hands-on approach to prioritising duties and achieving deadlines
- Other ad-hoc and admin duties as required
- Ensuring excellent customer service is always delivered
- Previous experience in a customer-facing role
- Previous experience in European Road freight an advantage
- Customs Experience an advantage
- Proactive and responsible, taking personal ownership of role
- Methodical with an excellent attention to detail
- Proficient in all Microsoft Packages
- Proactive communicator in the use of email and phone
- Fluent English both written and spoken essential
- Ability to work on own initiative and as part of a team
Full time permanent
For a confidential discussion on this or any other current opportunity please contact Nicola Murphy on 021 233 9200 / [email protected]
Please note that your application for this vacancy will be forwarded to all the consultants in The Logiskills Group as you may be suitable for other roles that we are unable to advertise.
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