A well-established Ocean Freight Forwarding company in Dublin City Center, now seek to hire an Import / Export Logistics Operational Assistant. The company is well recognised as a specialist within their field and has excellent, longstanding relationships with its carrier partners with whom it ships approx 8,000 TEU per annum. This role is in-house working with a Team processing documentation and managing Import & Export shipments whether FCL / LCL / Air freight & Project cargoes.
Responsibilities & Duties:
- Receive and process Import / Export shipments through coordination of the Management
- Process booking confirmations within a timely fashion and in the format & procedures of the Company.
- Update Azyra reporting system on a daily basis.
- Arrange Transport for collections / deliveries & organise Customs Clearance through our brokers.
- Provide support and assistance to Sales Dept. in relation to client requirements
- Respond to all client queries promptly & efficiently
- Send weekly tracker reports to clients
- Liaise with both Sales & Management team on a weekly basis in relation to client feedback
- Update & Post vendor's invoices in TAS accounting system.
- To manage and develop relationships with Overseas Agents & Contacts
- Maintain close contact with all clients through phone & email efficiently
- Have the ability to liaise with clients on pending / upcoming loads and sailing requirements
Requirements:
- Ocean Freight Forwarding operations experience within a busy forwarder.
- High level of customer service experience.
- Proficient in Microsoft Office skills
- Experience within Azyra and TAS Accounts would be an advantage.
- Excellent communication skills with proven work performance results.
- Excellent phone manner, attention to detail and accuracy are essential.
- Strong time management skills & ability to work under pressure
- Ability to work as part of a Team
- Organizational skills and ability to keep clients updated on all services provided by the company.
Terms:
Fulltime, permanent, site-based (no parking available so public transport advised)
Package:
€35,000
For a confidential discussion on this or any other current opportunity please contact Garvan Cerasi
IAC-Feb22