Operations Supervisor, Jobs, 945

Operations Supervisor

945
Dublin 15
Permanent
DOE

A well-established freight company, based in Dublin 15, is seeking a dynamic and proactive operations supervisor to join the team. You will play a crucial role in managing the import and export of consignments, coordinating with Irish sub-contractors and international agents, and ensuring seamless day-to-day operations. 

Responsibilities & Duties:

  • Efficiently manage the import and export processes of general cargo and personal effects consignment movements internationally via Air, Ocean, Rail and Road Freight.
  • Completion of Customs clearance and TOR’s.
  • Collaborate closely with local subcontractors and international agents to ensure smooth operations.
  • Organize and schedule on-site and remote surveys in coordination with clients and subcontractors.
  • Facilitate effective communication between site crews, drivers, and clients to deliver comprehensive service.
  • Handle inbound inquiries via telephone and email promptly and professionally.
  • Maintain seamless day-to-day operations, troubleshooting issues as they arise.
  • Actively pursue new leads to expand our client base.
  • Provide regular progress updates to management, ensuring transparency and accountability.

Minimum Requirements:

  • Minimum 4 years multimodal operations experience in freight forwarding
  • Experience managing multinational contracts
  • Strength in the delivery of excellent customer service, particularly over the telephone.
  • Strong interpersonal aptitude, coupled with adept problem-solving skills.
  • Exceptional written and verbal communication abilities.
  • Proficiency in administrative tasks and computer operations, with a keen eye for accuracy.
  • Commitment to delivering outstanding customer service.
  • Ability to thrive in a fast-paced, high-pressure environment.
  • Self-motivated individual with a positive outlook and unwavering dedication
  • Strong IT skills i.e. FMS, MS Office etc.
  • This role will require a full clean Irish Driving License

Terms
Full-time permanent, office-based, normal office hours

Package: 
€40,000 - €45,000 depending on experience

For a confidential discussion on this or any other current opportunity please contact Carol McGarrigle
IAC-Nov24