This company is one of Ireland's success stories and they're looking to bolster their team with an experienced, professional Supply Chain Manager with a focus on exports.
The Role:
- Build strong relationships with customers and distributors and establish business review meetings with strategic customer accounts
- Ensure readiness for new business development opportunities through cross-functional work with the rest of the Supply Chain department
- Manage 3PL warehouse and logistics providers and lead monthly and quarterly business reviews
- Build a 3-year plan for transport and logistics providers
- Develop logistics and 3PL tenders
- Ensure compliance with government regulations and health and safety standards
- Develop best in class scorecard measurements for all logistics partners that will drive continuous improvements
- Oversee the fulfillment of customer orders on time and in full
- Ensure that the export team updates customers on their orders at all times as per incoterms
- Establish monthly meetings with strategic customers identifying any improvements to serve
- Manage Transport and 3PL partners and establish service level agreements and best terms
- Oversee SalesForce and develop procedures and policies for the handling of customer correspondence and customer complaints by working with the Quality function.
- Develop strategies to increase the quality and efficiency of support to customers.
- Monitor business and process metrics to measure and manage customer service effectiveness.
- Lead supply chain projects supporting changes to route to market that will support business strategy
Experience:
- 5+ years FMCG experience in a leadership position
- Experience in a customer-facing role dealing in a multi-cultural environment
- Highly skilled in export procedures, customs, freight forwarding and 3PL operations
- Strong leadership skills
- Excellent communication skills
- Customer-first attitude, driving results through others to achieve best in class service levels
- Highly organised with attention to detail
- Third level qualification in business, management or logistics.
- Experience in international/global supply chain management
- Innovative and creative; driven towards leading the business forward
- Strong computer skills, including MS Office Suite applications, sales database, and web applications
- Flexibility to travel as required
Type:
Full time, permanent
Salary:
Neg.
For a confidential discussion on this or any other current opportunity please contact Aisling Tighe
Please note that your application for this vacancy will be forwarded to all the consultants in The Logiskills Group as you may be suitable for other roles that we are unable to advertise. Our latest vacancies are now advertised on our Twitter Feed @LogiskillsJobs
•Oversee that stock plans satisfy the demand plans and highlight any issues•Develop a robustteamcross training plan to ensure there is no exposure covering customer ordersand maintaining a high level of serviceThis is not an exhaustive list and may be subject to change and amendmentExperience and Qualifications:•5+years experiencein FMCG/ pharmaoperation with leadership experience•Strong leadership skills, able to empower and delegate as required•Excellent communication skills with experience fo dealing with various cultures•Customer first attitude, driving results through others to achieve best in class service levels•Highly organised with attention to details•Extensive experience working with 3PL providers and transport providers•Experience developing commercial contracts and service level agreements•Experience with customs procredures and shipments overseasand exports documentation compliance•Ability to lead cross functional projects