Road Freight Forwarder

Dublin North
Permanent
€38,000 - 40,000

Dublin North based Road Freight Forwarder now seeks an experienced Road Freight Forwarder for their busy forwarding team.

The role: 

  • The successful candidate will be a vital role in the movement of the import and export of goods.
  • The candidate must have between 3-5 years of experience in Freight Forwarding position.
  • Require strong customer service orientation, highly motivated, with strong business acumen and sound interpersonal skills
  • Proficient in MS Office (e.g. Microsoft Excel, Word, Outlook) Azyra experience advantage.
  • Continuous professional development and ongoing training provided.  

 The job description for the role is as follows:

  • Liaise with overseas partners to ensure the department is proactive in providing a quality operational performance
  • Delivery and collection scheduling and dealing with Hauliers/subcontractors and third party
  • Day to day operations to include dealing with customers/customs clearance/invoicing/creditors invoices/customer & other reports/other administration duties
  • Develop in-depth knowledge of all aspects of the role to ensure full ownership
  • Deal with all customer phone sales and/or customer queries
  • Establish a good working relationship with the shipping department and customers
  • Maintaining and/or implementing good working practices & procedures to ensure that departments run efficiently and with professionalism
  • Managing your performance via Key Performance Indicators as discussed with your manager
  • Promote company positively within customers premises through high quality of work, excellent communication, pro-active approach and positive attitude
  • Other ad-hoc responsibilities as required by senior manager
  • Taking and processing bookings according to company procedures
  • Organising transport adhering to the customers’ requirements
  • Rate negotiations
  • Tracking and tracing
  • Problem-solving and crisis management
  • Communications with clients, subcontractors and internal teams

Type:
Full-time, permanent, Site-based

Salary: 
€38k to €40k depending on experience

For a confidential discussion on this or any other current opportunity please contact David Donegan

(IAC-FAL-03)