| Title: |
Air & Sea Operations Manager |
| Location: |
North Dublin |
| Type: |
Full-time, Permanent |
| Package: |
€65,000 & Benefits Package DOE |
An exciting opportunity to join a leading international logistics and supply chain organisation as Air & Sea Operations Manager.You will lead and develop a busy freight forwarding operation, overseeing import and export activities while driving service excellence and commercial performance.
This is a senior leadership role for an experienced logistics professional who can motivate teams, strengthen customer relationships and deliver operational growth.
Key responsibilities
- Oversee daily Air and Sea Freight operations, including import and export activities.
- Lead, coach and develop operational managers, supervisors and wider teams.
- Drive operational efficiency, productivity and continuous improvement.
- Monitor customer KPIs, service levels and operational performance.
- Build strong relationships with key customers and internal stakeholders.
- Manage operational budgets, profitability, gross profit and cost control.
- Oversee customs compliance, quality standards, health and safety requirements.
- Manage escalations, resolve service issues and minimise operational risk.
- Identify opportunities for process optimisation, automation and business growth.
Qualifications & experience
- Proven management experience within freight forwarding, logistics, Air Freight or Sea Freight.
- Strong understanding of international freight operations, import/export procedures and customs regulations.
- Demonstrable experience leading and developing operational teams.
- Experience managing customer relationships, KPIs and service delivery.
- Strong commercial awareness, including budgeting, profitability and cost management.
- Excellent leadership, communication and stakeholder management skills.
- Strong analytical and problem-solving abilities.
- Full, clean driving licence and ability to travel as required.
Desirable:
- Experience within a multinational logistics environment.
- Knowledge of CargoWise One and Microsoft Office.
- Lean, Six Sigma or Continuous Improvement qualifications.
For a confidential conversation about this opportunity or others in the market, please contact Nicola Murphy.
IAC-Nov26