| Title: |
European Road Freight Clerk |
| Location: |
North Dublin |
| Terms: |
Full-time, Permanent, Hybrid |
| Package: |
€37,000 - €43,000, Pension, Healthcare |
We are seeking an experienced European Road Freight Forwarder to join a busy European Road Freight team in Dublin. You will coordinate road freight shipments to and from mainland Europe while delivering excellent customer service in a fast-paced environment.
Key Responsibilities
- Process customer bookings received by email, telephone and online.
- Plan and coordinate export and import European road freight traffic, including FTL, LTL and groupage shipments.
- Manage incoming correspondence, responding directly or delegating where appropriate.
- Deal with customer queries and proactively communicate shipment updates.
- Liaise with hauliers, overseas partners and agents to coordinate shipments.
- Maintain accurate financial and operational information.
- Keep customers updated on the progress of their orders.
- Manage shipments from initial booking through to completion and file closure.
- Review outturn reports and update files in line with shortages, overlands and other discrepancies.
- Liaise closely with warehouse colleagues and management on a daily basis.
- Undertake other general duties within the department as required.
About You
- At least 1 year’s experience in a busy freight forwarding environment.
- Experience in freight forwarding, transport planning or dispatch.
- The ability to work effectively under pressure and meet deadlines while maintaining a high level of attention to detail.
- Excellent English communication and interpersonal skills.
- Good working knowledge of Microsoft Office 365 and the willingness to learn new systems and software.
- Strong organisational and time-management skills.
- The ability to work effectively as part of a team while also using initiative and working independently.
- Flexibility around working hours where required due to the time-sensitive nature of road freight operations, particularly during Friday evening export planning.
For a confidential discussion on this or any other current opportunity, please contact Nathan Browne
IAC-SEP26