Fine Art Shipping Coordinator

Our client is searching for a White Glove Airfreight Forwarder with a minimum of 3 years’ experience in air import/export and customs. This role is essential to the secure and efficient handling of high-value and sensitive items during transportation. The coordinator will liaise with clients, internal teams, and customs authorities to ensure smooth, compliant movement of shipments worldwide.

Key Responsibilities

• Oversee all aspects of white glove shipping, including air imports/exports, road transport, and customs clearance.
• Serve as the primary contact for our clients.
• Prepare and verify all shipping documentation: air waybills, customs declarations, import/export paperwork, and licences.
• Ensure compliance with customs regulations and relevant import/export procedures.
• Coordinate with internal departments (operations, transport, and technical teams) to ensure successful delivery and installation.
• Provide cost and time estimates for services such as transportation, crating, and customs handling.
• Maintain comprehensive records for tracking and customs compliance.
• Resolve logistical issues during transportation and provide solutions efficiently.
• Support invoicing, reporting, and other administrative functions within the operations team.
• Accompany freight airside and oversee loading onto aircraft to ensure secure and accurate handling of goods.
• Project manage the full freight life cycle — from initial booking and documentation through to final delivery, ensuring every stage meets client expectations and compliance requirements.

Requirements 

• Minimum 3 years of experience in air import/export and customs, ideally within the white glove logistics or broader logistics sector.
• In-depth understanding of customs regulations and documentation.
• Excellent interpersonal and client service skills.
• Strong attention to detail and organisational ability; able to manage multiple projects concurrently.
• Self-driven and proactive with a team-oriented mindset.
• Competence in Microsoft Office (Word, Excel); experience with shipping/customs platforms is a plus.
• Comfortable working in a dynamic, time-sensitive environment.
• Willingness to assist in other operational tasks as needed.
• As this role requires access to airside areas, you must be able to pass a 5-year verifiable background check in compliance with aviation security regulations.

For a confidential discussion on this or any other current opportunity, please contact Nathan Browne 

IAC-Oct25