Freight Forwarder (Ocean & Road), Jobs, 555

Freight Forwarder (Ocean & Road)

Dublin (North County)
€45-50k + Benefits

Multinational global logistics provider now seeks an experienced Multimodal Freight Forwarder for their North Dublin HQ. The company has a very ambitious management team and is happy to structure a package to attract a like-minded individual.  The purpose of the role is to assist the Operations Manager in the effective running of the Operations Department by; compiling, agreeing & managing freight forwarding clients and business plans where appropriate; ensuring operational plans are developed and implemented to ensure the achievement of freight forwarding business objectives; ensuring that air/road/sea freight SLAs are met.

Key Duties & Responsibilities:

  • Ensure smooth operational running of operations freight forwarding Clients to include European Road, Short Sea, Deep Sea and Warehouse activities.
  • Management of supplier relationships to ensure that SLAs are achieved.
  • Ensuring that service is maintained at the levels agreed within contracts.
  • Defining, compiling & analysing agreed KPI information to ensure optimal efficiency & performance.
  • Producing statistical information relating clients
  • Reviewing & monitoring internal processes to ensure optimum efficiencies.
  • Ensuring that operational plans are developed and implemented in line with business objectives
  • Developing close relationships with clients through regular communication and meetings, developing and maintaining confidence and encouraging loyalty.
  • Reviewing & analysing contract performance with customers, recommending & initiating improvement plans where appropriate.
  • Ensuring that customers are kept fully informed about issues that affect contract performance.
  • Design and presentation of appropriate client KPI’s.
  • Identifying, developing and pursuing organic business growth opportunities with current clients.

Experience, Education & Skills:

  • Experience within the Irish logistics sector with substantial freight forwarding operations experience in a team environment which includes European Road and Deep Sea movements.
  • Experience in fast paced operations environment, objective setting, including the establishment and monitoring of SLA’s/KPI’s.
  • Experience of producing and key clients
  • Strong written and verbal communication skills required. 
  • Ability to communicate appropriately and effectively with clients, suppliers, sales team, management and team.
  • Leaving Cert or equivalent.
  • Proven ability in team focused skills coupled with an ability to drive and implement change.
  • Strong IT literacy including a strong understanding of maximising the effective utilisation of technology.
  • Analytical – able to analyse and extract data, developing and adapting business plans as necessary.
  • Willingness to establish and manage culture change initiatives, while driving efficiency.
  • Commercially Focused on maximising margin potential
  • Strong interpersonal and organisation skills.
  • Self starter with the ability work on own initiative with minimum supervision.
  • Customs Entry experience desirable.

Full-time, permanent, site-based role.

Competitive basic, VHI, Pension and Bonus

For a confidential discussion on this opportunity, please contact Garvan Cerasi