Freight Forwarding Operations Manager

A Dublin 9-based freight forwarder now seeks an experienced Operations Manager with extensive airfreight forwarding experience. Reporting to the Country Manager, you will be directly responsible for the day-to-day operations by actively participating and engaging with Company management initiatives. You will lead and motivate a multimodal operations team to ensure effective management of shipments and will ensure that the business can function effectively and profitably without operational constraints.

Accountable Functions:

• Freight Operations  
• Regulatory Compliance 
• Quality Management (GDP, AEO and ISO)
• Aviation Security 
• Sales & Marketing
• Customer Service
• Financial  
• People Management

Minimum Requirements:

• Minimum 5 years' experience in airfreight forwarding operations with some exposure to Ocean and Road.
• Previous experience managing a 10+ member operations team within a freight forwarding or logistics environment.
• Strong knowledge of international import and export procedures.
• Experience using CargoWise or a comparable freight management system.
• Proven ability in managing customer relationships and resolving operational escalations.
• Experience overseeing customs compliance and international trade documentation.
• Exposure to Quality Management Systems, including AEO, ISO or GDP standards.
• Experience managing aviation security compliance, operational KPIs, productivity and service performance.
• Experience working closely with finance teams on invoicing, profitability, month-end procedures and aged debt.
• Experience recruiting, onboarding, coaching and performance managing staff.

For a confidential discussion on this or any other current opportunity, please contact Garvan Cerasi 

IAC-Jul26