Freight Operations Administrator

We are looking for a highly organised and proactive Operations Administrator to support a busy freight forwarding and logistics team. This role provides administrative support across import, export, customs, documentation, invoicing, reporting, customer service, and general office administration, helping to ensure the smooth day-to-day running of operations.

Requirements

• Provide administrative support across import, export, customs, and logistics activities.
• Prepare and maintain accurate shipment records and documentation.
• Process sales and purchase invoices and assist with basic cost checking.
• Update operational systems and maintain electronic filing.
• Respond to customer enquiries and provide shipment updates.
• Prepare operational reports and support compliance activities.
• Liaise with customers, suppliers, carriers, and internal teams.
• Assist with general office administration and support the Operations Manager as required.

Qualifications

• Experience in freight forwarding, logistics, transport, or shipping.
• Knowledge of import/export documentation and customs processes.
• Experience using CargoWise or similar freight management systems
• Excellent organisational skills and attention to detail.
• Strong communication and customer service skills.
• Proficient in Microsoft Office (Word, Excel, Outlook, Teams)

For a confidential conversation about this opportunity or others in the market, please contact Nicola Murphy.

IAC-Jul26