Freight Operations Assistant

A well-established, city centre-based freight forwarder is now seeking an experienced Freight Operations Assistant. Applicants must have at least two years of experience working in a similar environment/position in the local market. This role is in-house, working with a team processing documentation and managing Import & Export shipments, whether FCL / LCL / Air freight & Project cargo.

Minimum Requirements:

• Receive and process Import / Export shipments through coordination of the Management
• Process booking confirmations in a timely fashion and in the format & procedures of the Company.
• Update the CRM reporting system on a daily basis.
• Arrange Transport for collections/deliveries & organise Customs Clearance through our brokers.
• Provide support and assistance to the Sales Dept. in relation to client requirements
• Respond to all client queries promptly & efficiently
• Send weekly tracker reports to clients
• Liaise with both the Sales & Management teams on a weekly basis in relation to client feedback
• Update & Post vendors invoices in the SAGE accounting system.
• To manage and develop relationships with Overseas Agents & Contacts
• Maintain close contact with all clients through phone & email efficiently
• Have the ability to liaise with clients on pending / upcoming loads and sailing requirements

 Responsibilities & Duties:

• Minimum of two years of experience working in a similar environment/position in the local market.
• Working knowledge and experience of using the Azyra Shipping software
• Fluent English with an excellent phone manner is essential.
• Strong time management skills & ability to work under pressure
• Proven ability to work as part of a Team
• Attention to detail and accuracy is essential
• Good working knowledge of Microsoft Office.
• Organizational skills and ability to keep clients updated on all services provided by the company.
• Knowledge to SAGE accounting systems is preferable, though not essential

For a confidential discussion on this or any other current opportunity, please contact Nicola Murphy

IAC-Jun25