The Freight Operations department is responsible for assisting with the day-to-day sales and operations within our Freight Forwarding departments. You will proactively assist with procuring rates and quotations, as well as any other administrative duties, working with the Freight Forwarding Team.
Duties & Responsibilities:
- Accepting & processing Export/Import Ocean Freight bookings
- Adherence to procedures relating to accrual of costs, invoicing, completion of shipment files and general administration.
- Contacting suppliers (ocean, air, road) and negotiating rates.
- The position will also include a lower volume of Road & Air Freight Forwarding.
- Issuing quotations and managing customer accounts.
- Efficient resolution of operational problems/invoice queries
- Be responsible for handling designated key accounts, controlling of collections/deliveries / PODs
Requirements & Experience
- Experience within freight forwarding operations, customer service, and office admin, is advantageous but not essential as full training will be given.
- Fluent in English written and spoken.
- Pleasant and professional telephone manner. Previous customer service experience may be advantageous.
- Proficiency in Microsoft Office suite (Word, Excel, Powerpoint
- Invoicing, filing, and general administrative duties.
Terms:
Full-time, Permanent, Office based, Monday to Friday, normal office hours.
Package:
Salary Negotiable.
For a confidential discussion on this or any other current opportunity please contact Nicola Murphy
IAC-Mar24