
A well-established Ocean Freight Forwarding company in Dublin City Center, now seek to hire an Internal Sales Assistant who will assist the Sales Manager in contacting clients on a daily basis, arranging quotations & update CRM systems. The company is well recognised as a specialist within their field and has excellent, longstanding relationships with its carrier partners with whom it ships approx 8,000 TEU per annum.
Responsibilities & Duties:
- Contact client base through co-ordination of the Sales Management
- Work known client base to increase overall throughput.
- Develop New clients both Domestically and Internationally on all available trade lanes.
- Meet daily call targets to achieve goals set by the Sales Dept.
- Process quotations within a timely fashion and in the format & procedures of the Company.
- Update CRM Sales reporting system on a daily basis.
- Liaise with Operational dept. with client information and orders / bookings received.
- Provide support and assistant to Operations in relation to pending loads / transport requirements
- Respond to all client queries & quotation requests promptly
- Maintain close contact with all clients through phone & email efficiently
- General Sales quotations & follow-up with clients in conjunction with the Sales team
Requirements:
- Freight Forwarding operations or internal sales experience within a busy forwarder.
- High level of customer service experience.
- Proficient in Microsoft Office skills
- Excellent communication skills with proven work performance results.
- Excellent phone manner, attention to detail and accuracy are essential.
- Strong time management skills & ability to work under pressure
- Ability to work as part of a Team
- Organizational skills and ability to keep clients updated on all services provided by the company.
- Full Driving licence.
Terms:
Fulltime, permanent, site-based (no parking available)
Package:
€Neg.
For a confidential discussion on this or any other current opportunity please contact Garvan Cerasi
IAC-Mar24