Title: International Operations Agent
Location: North County Dublin
Type: Full Time, Permanent
Package:€40k - €48k DOE, 25 Days Annual Leave, Healthcare, Pension
With over 40 years of experience, this global supply chain provider offers tailored logistics solutions across industries like aviation, healthcare, retail, and more. Backed by user-friendly technology and a flexible model, they deliver by air, sea, land, and rail—on time and on budget. Operating in 100+ locations worldwide, services include customs brokerage, warehouse management, and end-to-end logistics support.
About the Role:
Ensure compliance with and implementation of customer-specific work processes and procedures. Responsible for the effective coordination, progress chasing and management of all required communications specific to the day-to-day import/export of shipments, in line with customer requirements and contractual agreements in place.
Responsibilities:
- Entry of shipments and processing of import-export orders
- Supporting and advising the customers and agents
- Preparation and monitoring of quotation offers
- Ensuring and processing billing to customers
- Processing of special orders, as well as complaints
- Preparation of delivery dockets, customs documents, etc.
- Monitoring appointments
- Documentation and optimisation of workflows
- Support of supervisors in projects
- Documentation and filing of files
- Performing general administrative tasks
- Execute all Dangerous Goods shipments in compliance with all applicable laws and regulations (as applicable).
Minimum Requirements:
- A minimum of 2 years of experience in Air or Sea Freight Forwarding
- Strong knowledge of customs brokerage processes, regulations, and classification, valuation, and origin procedures.
- Familiarity with documentation processes for ocean, air, and road shipments.
- Excellent interpersonal skills and a proactive, organised approach to work.
- Strong computer skills, including proficiency in MS Excel and MS Word.
- Fluent in English and eligible to work full-time and permanently onsite without visa restrictions.
For a confidential discussion on this or any other current opportunity please contact Nathan Browne
IAC-May25