Multi-Modal Freight Forwarder

Dublin 9-based freight forwarder now seeks a Freight Forwarding Clerk to join their operations team. The company offer freight forwarding services and represents several shipping lines as well as being active member of a large worldwide freight alliance. They offer a variety of cargo services to all major ports worldwide. 

The successful candidate will be responsible for managing road/air/sea freight shipments, ensuring timely delivery, and maintaining logistics documentation. The role involves liaising with clients, suppliers, and transport companies to ensure efficient cargo transportation and resolve any logistics issues as they arise. 

Key Duties & Responsibilities:

• Coordinate and manage cargo shipments via road, air, and sea freight, including LCL and FCL movements.
• Arrange and oversee worldwide air, LCL, FCL, and road shipments from origin through to final delivery.
• Organise, handle, and process all logistics and customs documentation, including HAWB, MAWB, commercial documents, customs SADs, and other regulatory paperwork.
• Communicate and negotiate effectively with overseas agents, clients, suppliers, and internal teams.
• Operate efficiently in a fast-paced, deadline-driven environment while maintaining service quality.
• Source competitive freight rates and prepare ad hoc quotations using own initiative.
• Plan and coordinate customer deliveries and collections, ensuring accurate track-and-trace updates.
• Manage all financial aspects of assigned shipments, including raising purchase orders and accruals, processing supplier invoices, and issuing customer invoices.
• Ensure accuracy and attention to detail across all shipment and documentation processes.
• Maintain compliance with industry regulations, customs requirements, and company procedures.
• Utilise freight management systems and logistics software to manage operations.
• Demonstrate high-level written and verbal communication in English across all business correspondence.
• Organise workload effectively, managing time and priorities to meet operational deadlines.
• Collaborate within a team environment while also working independently when required

Essential Requirements:

• At least 1 year of relevant Air Freight, Sea Freight or Road Freight in Ireland
• Excellent computer skills
• Excellent problem-solving, planning & organising skills.
• Excellent communication/telephone skills.
• Strong Customer Service & Administrative skills.
• Proficient in Microsoft Office and any freight management system.
• Ability to work on own initiative, but can also work well with a friendly team.