Job Title: Ocean Freight Forwarder (Full-Time, Permanent)
Location: Dublin North
Salary: 48k per annum (DOE), plus pension and Employee bonus scheme
Hours: Monday – Friday 9 AM to 5.30 PM with 1hr lunch
Holidays: 21 Days
Probation period: 3 Months
Key Tasks
- Use of Company In-House systems to complete documentation and operational processes.
- Organise operational work process to meet customer timeframes.
- Communicate effectively with the customer to obtain relevant information and ensure their needs are met.
- Ensure legislative compliance in all areas.
- Maintain Customer profiles/SOP’s
- Resolve customer issues and escalate where support is needed.
- Liaise with sub-contractors to arrange the carriage of goods.
- Raise payable invoices to customers and overseas agents in accordance with agreed rates and tariffs, whilst monitoring financial Profit & Loss levels on own shipments.
- Complete all administrative functions in accordance with company policy and procedures.
Decision-Making Authority
- Ability to work under pressure using own initiative
- Prioritising key tasks
- Attention to detail
Function / Market & Industry Knowledge / Business Acumen / Process working
- Good knowledge and experience in the Ocean Freight Market, including the ability to negotiate with shipping lines, local suppliers and overseas offices
Skills & Competencies
- Must have a minimum of 3 years of experience in a similar role
- Excellent problem-solving, planning and organizational skills
- Strong Communication/telephone skills
- Fluent English, written and spoken
- Strong administrative and customer service skills
- Proficient in Microsoft Excel/ Word
- Commercial awareness
For a confidential discussion on this or any other current opportunity please contact David Donegan
IAC-May23