We are currently seeking a skilled and experienced Operations Supervisor to join our team in Cork.
The Operations Supervisor will play a crucial role in managing and optimizing our freight forwarding operations to ensure efficiency, compliance, and customer satisfaction.
Responsibilities:
- Lead and supervise the freight forwarding operations team, providing guidance and support to ensure smooth day-to-day operations.
- Coordinate and oversee all aspects of cargo transportation, including booking shipments, arranging transportation modes, and monitoring deliveries.
- Ensure compliance with international shipping regulations, customs requirements, and company policies.
- Collaborate with carriers, suppliers, and customs authorities to facilitate the timely and secure movement of goods.
- Address operational issues and resolve discrepancies promptly to minimize disruptions in the shipping process.
- Conduct regular performance evaluations of team members and provide training and development opportunities as needed.
- Maintain accurate records of shipments, documentation, and financial transactions in accordance with industry standards.
- Monitor key performance indicators (KPIs) and operational metrics to identify areas for improvement and implement effective strategies.
- Foster collaboration and communication with other departments to optimize overall business operations and customer satisfaction.
Qualifications:
- Proven experience in freight forwarding operations.
- Thorough understanding of international shipping regulations, customs procedures, and documentation requirements.
- Strong leadership and communication skills, with the ability to motivate and mentor team members.
- Excellent problem-solving abilities and attention to detail.
- Proficiency in relevant software applications, such as MS Office and logistics management systems.
- Ability to thrive in a fast-paced environment and manage multiple priorities effectively.
Terms:
Full-time, permanent position with a competitive compensation package included
Package:
€Neg
For a confidential exploratory discussion on this or any other current opportunity, please contact Nicola Murphy.
IAC-Apr24