Operations Support Admin - European Road Freight

We are working with a well-established Dublin-based European road freight forwarder seeking an Operations Support Administrator to join their growing team. This role is critical to
keeping day-to-day operations moving—supporting planners, ensuring accurate data flow in CargoWise, and maintaining high service levels across European groupage and full load
movements.

Key Responsibilities:

• Provide administrative support to the European road freight operations team
• Accurately input and manage shipment data within CargoWise
• Assist with job creation, booking entries, and file management
• Support planning teams with documentation and coordination tasks
• Liaise with customers, hauliers, and overseas agents regarding shipment updates
• Track and update shipment statuses, ensuring milestones are met
• Prepare and process transport documentation (CMRs, manifests, PODs)
• Assist with invoicing support and cost control checks
• Maintain high levels of data accuracy and compliance across all files
• Handle general operational queries and support issue resolution

Key Requirements:

• 1–3 years’ experience in a freight forwarding, logistics, or transport environment
• Some exposure to European road freight operations (groupage, FTL, LTL preferred)
• Experience using a Freight Management System (CargoWise is a strong advantage)
• Strong administrative and data entry skills with high attention to detail
• Good understanding of transport documentation and processes
• Ability to work in a fast-paced, deadline-driven environment
• Strong communication skills (internal teams, customers, and suppliers)
• Proficient in Microsoft Office (Excel, Outlook)

For a confidential discussion on this or any other current opportunity, please contact Nathan Browne

IAC-Apr26