Our client operates freight services on routes between Ireland, Britain and France and is seeking to appoint a Commercial Support Executive within the Freight Department. The Commercial Support Executive's primary duty is to identify business opportunities – this is achieved through developing and maintaining strong professional relationships with existing customers while also ensuring that all new business opportunities are thoroughly explored and pursued.
Duties and Responsibilities
- Develop and maintain strong relationships with existing clients daily to ensure that support levels are maximised
- Pitch services to new customers in a professional manner and ensuring strong follow up business principles are applied
- Maintain IT systems to ensure that best results can be achieved
- Collaborate with the sales team to ensure that the most effective strategies and solutions are identified and executed
- Understand the marketplace to ensure that effective advantageous solutions can be implemented to capitalise on opportunities
- Be agile and reactive on all interactions with customers to maximise support
- Become a subject matter expert on the company’s services, processes and operations to ensure best in class service is delivered on each and every customer interaction
- Be part of all new initiatives and opportunities presented to grow and sustain the commercial division
- Have strong knowledge of all departmental IT systems and solutions in order to ensure that a full backup to the various roles can be seamlessly undertaken
- Ensure strong key account management principles apply in all business opportunities
Skills / Qualifications / Experience – The Person
- Ability to communicate effectively with colleagues/ customers both written and verbally. The ability to work co-operatively and flexibly with other members of the team with a full understanding of the role to be played as a valuable team member.
- Ability to manage workload by prioritising and working to deadlines.
- Strong attention to detail.
- Innovative Be innovative in your approach to work and possess the ability to network effectively
- Experience in the Freight industry is a distinct advantage
Type:
Full-time, Permanent, Site-based
Salary:
€30,000 - €34,000 (DOE)
For a confidential discussion on this or any other current opportunity please contact David Donegan