Job Position

Control Tower Operative (Ocean Forwarder), Shannon

Freight Forwarding
€ 32000 - € 35000
Clare, Limerick

Our client, a global player in the Logistics industry based in Shannon, now requires a Control Tower Operative in Ocean Freight. The company is an inclusive business that encourages you to develop your career which includes internal moves and personal development. The role requires you to be flexible and enthusiastic along with the ability and desire to excel. This is a business to business customer focussed role and the company prides themselves on providing best-in-class support to their customers.

Primary Responsibilities: 

  • Work closely with overseas teams in all Global Geographies
  • Managing and developing relationships
  • To provide excellent customer service to all existing and potential customers
  • Manage Customer activities closely whilst goods are in transit
  • Customer Order Booking
  • Dealing with incoming correspondence
  • Dealing with telephone queries – both inbound and outbound
  • Dealing with Hauliers and Shipping lines
  • Management of KPIs and Daily Reports

Minimum Requirements:

  • Ocean freight experience in a Freight Forwarder
  • Strong Customer service skills, willingness to go the extra mile to resolve issues.
  • Industry documentation knowledge
  • Strong time management, ability to work under pressure
  • Data accuracy/attention to detail, essential for KPI's
  • Microsoft Office skills and other Business Systems Experience
  • Ambitious, wants to learn and develop, team player
  • Ability to problem solve

Permanent, Full-time.

€32k - €35k basic salary plus generous corporate benefits package.

For a confidential discussion on this or any other current opportunity please contact Aisling Tighe on 021 233 9200 / [email protected]

Please note that your application for this vacancy will be forwarded to all the consultants in The Logiskills Group as you may be suitable for other roles that we are unable to advertise.

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